Free Sydney Metro delivery on 6+ bottles . Free Australia-wide delivery on $500+ spend

translation missing: en.page.title: Shipping & Returns

Australia-Wide Shipping and Deliveries

We ship Australia-wide Monday to Friday using Australia Post. 

Please be mindful of the weather when placing your order. We will do our best to avoid sending wines in extreme heat, but due to the limited storage space in our store we can not hold off sending orders for an extended period of time.

The price for delivery is calculated by Australia Post based on the weight of the parcel(s) and the delivery address in relation to our store.


Christmas and New Year Period Deliveries

Deliveries in December are usually delayed. This coupled with the hot weather can be detrimental to all wine orders being sent anywhere in the country. For this reason we advise you to order outside of December (and preferably not in Summer) to ensure the arrival of your order in a timely manner and without jepodising the quality of the wine.

According to Australia Post's own notices on deliveries during the Christmas and New Year period we can not guarantee that Australia Post deliveries interstate will make their destination if your order is placed after the 8th December.

During December we will do our best to deliver all Sydney metro orders ourselves so they will get to you next day unless the next day is a Sunday or a Public Holiday.


Returns & Refunds

We take every precaution in our selection process to ensure that the wines we sell are fault-free but unfortunately sometimes corks and screw-caps fail. Please contact us and we will take every step to resolve the problem.

We have a 30 day return policy. If you really don't like the wine that you ordered contact us as soon as possible. Freight charges may apply.

 

Last Updated: 1 March 2020